It is the role of facility management to ensure that everything is available and operating properly for building occupants to do their work. The facility manager generally has the most influence upon the quality of life within a facility. Facility management may range from the small scale (e.g. single small building custodial services) to the large scale or even on an international scale (e.g. within multinational corporations). Some facility management companies have grown to simply provide environments from which other organisations may rent office space on demand whereas others supply a portfolio of services that clients may use on a contracted basis (e.g. to service level agreements).

In addition to management and highly developed budgetary skills, facilities managers will have a mixture of skills that will include some, but not all, of the following;

·         Insurance and risk management

·         Incident tracking

·         Project management

·         Preventive maintenance

·         Automated and mass communications

·         Visitor access

·         Security

·         Fire & life safety

·         Accounting

·         Buildings automation

·         Construction

·         Compliance and law

SSR® provide the management resources and the technical staff either on contract or as permanent hirers.