Response Centre Operator (Security)

  • £35200 per annum
  • United Kingdom
  • Posted: 19/01/2024
  • Permanent
  • Job Ref: 166116043

Job Details

The Job

This is a fantastic opportunity to join a well established and successful organisation as a Response Centre Officer. A varied and interesting role that requires excellent communication, customer service, observation and organisation skills.

As part of a professional and dedicated team ,you will help ensure the smooth operation of the Response Centre. Responsibilities include:

* Monitoring CCTV for suspicious activity and response to incidents as required.

* Dealing with incoming telephone calls, emails and radio communication, ensuring the efficient running of all teams and completing administration activities and operations to help reach the companies objectives and targets.

* Monitoring and responding to alarm activations.

* Directing the Mobile Response Team and Private Estate Security Teams to locations that need their assistance.

* Assist the Response Centre Operations Manager with a variety of tasks including roster changes and providing general support to all areas of the business.

Skills and Experience

* Computer literate - Microsoft office – Word, Excel, Outlook and PowerPoint etc.
* Ideally experience of the security industry.
* Clear and concise communication at all levels.
* Highly organised with effective prioritisation.
* High attention to detail.
* Able to work without significant levels of guidance.

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